Water Meter Technician

City of Upland | Upland, CA

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Posted Date 9/24/2021


$41,450.85 - $55,746.85 (Annually)


Under general supervision, to read water meters and record consumption; to identify water meter equipment problems; to perform water meter maintenance; respond to customer requests as required; and perform other related duties as assigned.

This position is distinguished from Water Maintenance Workers given its more specialized knowledge of water utility equipment set-up and repair methods, and the location of utility services and lines, as well as basic customer service practices. The Water Meter Technician has less specialized knowledge of automated reporting systems, and metering equipment repairs, than the Senior Water Meter Technician. 

One full-time position with full benefits in the Public Works Department. 
12 months per year; 10 hours per day; 4 days per week (Monday through Thursday).    
Listed salary amounts indicate the first and last steps of the range for the position. 
Open Competitive. 
12 months. 


The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Other duties and responsibilities may be added, deleted or changed at any time at the discretion of management, either orally or in writing.

  1. Reads residential, commercial, and industrial water meters using computerized meter reading devices; records readings.
  2. Reviews meter readings to ensure consistency and proper meter registering; reports unusual high or low readings to supervisor.
  3. Responds to and resolves customer requests, complaints and inquiries; re-reads meters as necessary; delivers delinquent account notices.
  4. Connects and disconnects water services as required; turns off water flow on delinquent accounts.
  5. Checks water mains for leaks; repairs meter related leaks (including but not limited to digging out roots and vegetation in meter box and surrounding area); replaces water meter and box, notifies customers as appropriate.
  6. Replaces meter lids and coverings.
  7. Prepares a variety of operational reports related to water meter reading activities.
  8. Operates and maintains City vehicles in a safe and appropriate manner.
  9. Assists with routing of new accounts.
  10. May assist other Public Works sections as required.

Knowledge of:

Modern office practices, methods, and computer equipment; principles and procedures of record keeping; basic mathematical principles; occupational hazards and standard safety practices necessary in the area of meter reading; principles and practices used in dealing with the public; and safe driving principles and practices.
Ability to:
Operate a variety of tools and equipment used in working with water meters and auxiliary equipment; operate modern office equipment including computer equipment and software; operate a motor vehicle safely; learn operational characteristics of water meters and auxiliary equipment; learn geography and street locations of the City; learn, interpret, and apply pertinent Federal, State, and local laws, codes, and regulations including administrative and departmental policies and procedures; read and record numbers with speed and accuracy; prepare and maintain accurate and complete records; perform accurate mathematical computations; respond to requests and inquiries from the general public; work independently in the absence of supervision; understand and follow oral and written instructions; meet and deal tactfully and effectively with the public; plan and organize work to meet schedules and deadlines; exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs; communicate clearly and concisely, both orally and in writing; establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
Graduation from High School or GED equivalent
One year of meter reading experience is desirable.
Licenses/Certificates/and Special Requirements:
Possession of, or ability to obtain, a valid Class C California driver's license, an acceptable driving record and evidence of insurability.
Must obtain a Grade I Water Distribution Certificate issued by the State of California, Department of Public Health within one year of appointment.


The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
Incumbents in this class series must have the ability to stand, walk, kneel, crouch, stoop, squat, crawl, twist, climb, and lift up to 50 pounds; exposure to heat, noise, outdoors, ability to work in damp or wet conditions; confined work space and with exposure to chemicals; ability to travel to different site and locations; availability for on-call, stand-by, and emergency call. Requires close vision and the ability to adjust focus.

Mental Demands:
While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math; work with interruptions; and interact with officials and the public.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee works in and around traffic.
Availability to work on call, standby, and emergency assignments. All employees must be willing to work nights, weekends and holidays.

Examination Process:
A competitive review of applicants' experience and qualifications will be conducted. Based on that evaluation, a limited number of applicants whose qualifications best meet the current needs of the City of Upland will be invited to participate in the next step of the examination process. The examination may include a technical project and will include a qualifications appraisal interview. Qualified candidates will be provided with more details prior to the start of the examination process.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Category
Local Government
Career Level
Entry Level

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