Summary: Under limited direction, assists the City Manager in planning organizing, coordinating and managing the Utilities Services Department including; water treatment, wastewater treatment, water distribution, wastewater collections, gas distribution and electricity distribution, meter maintenance, meter reading and customer service. The Director will provide guidance into any advancement in information technology, administration, security and safety of the department.
Distinguishing Characteristics: This is the executive level job class within the utilities department and reports to the City Manager.
Essential Job Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
- Plans, organizes, directs, and controls the programs, projects, services, systems, and operations of the water, wastewater, gas and electric departments; assist with assuring proper staffing and allocation of personnel and resources to optimize departmental efficiency and effectiveness.
- Develops city policy and directs short-term and long-term goals relating to; water service planning efforts, water resource programs, electrical distribution, gas distribution and capital improvements. Informs and advises Mayor, Council, City Manager and senior management on issues, policies and procedures.
- Directs staff reviews and evaluations on current and proposed legislation/regulations and court decisions; determines the impact on city operations; solves problems through recommendations for new policies, plans and procedures.
- Monitors financial rate analyses and makes recommendation to establish public rates and Developmental Impact Fees (DIF) for water and sewer.
- Demonstrates continuous effort to improve operations, department optimization efforts, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
- Trains, prioritizes, assigns and supervises work of assigned department staff; evaluates the performance of staff; recommend new hires, promotions, transfers, reassignments, terminations and disciplinary actions; assure compliance with City personnel policies.
- Provides overall direction and technical expertise, information, and assistance to department staff and to City management regarding assigned functions, including; new construction, operation and maintenance of utilities systems; advise the City Manager and City Council of unusual trends or issues and recommend appropriate corrective action.
- Provides overall coordination and direction to the design of water, wastewater, electric and gas, systems and other City improvements.
- Reviews and investigates concerns related to utility systems and to various public improvement projects; coordinates the development of engineering project specifications and RFPs; assists in reviewing proposals and bids from contractors; coordinates the work of contractors.
- Plans and directs large construction operations and maintenance projects; inspects projects in progress and upon completion to assure compliance with; specifications, time lines, engineering and environmental and safety standards; modify projects and priorities as directed by City Council or as needed to respond to changes in department demands.
- Provides for the periodic assessment of City vehicles and equipment to determine need for replacement, sale or repair. Assigns vehicles in accordance with policies and procedures
- Develops, monitors, and controls the department's annual budget; analyzes and reviews budgetary and financial data; controls and authorizes expenditures in accordance with established City guidelines and limitations; determines needed supplies, materials and equipment and maintains adequate inventory levels.
- Directs the preparation and maintenance of a variety of narrative and statistical reports, records and files related to utilities, safety, and State environmental regulations and issues; reviews regulatory agency reports and respond as needed.
- Performs other related duties as assigned.
Required Knowledge and Skills:
- Knowledge of principles and practices of municipal administration, with particular knowledge of public utilities administration.
- Working knowledge of management, public policy, negotiations, group dynamics planning principals, statistics, research methods, cost analysis, computer modeling, report/plan preparation and presentation techniques.
Knowledge of applicable laws, codes, ordinances, regulations, policies and procedures that pertain to utilities within the City.
- Knowledge of principles and practices of project scheduling and administration.
- Skill in effectively supervising, leading and delegating tasks and authority.
- Skill in interacting with people of different social, economic, and ethnic backgrounds.
- Skill in operating a personal computer and software applications.
- Skill in following and effectively communicating verbal and written instructions.
Education, Experience, Certifications and Licenses:
- Bachelor’s Degree in Engineering, Environmental Sciences, Urban/Regional Planning, Geography, Public or Business Administration, Business Management or related field., required.
- Master’s Degree preferred.
- Five (5) years utility management experience required.
- Five (5) years of supervisory experience required.
- Relevant environmental certifications preferred, where applicable.
- Valid State of Arizona Driver’s license.
Substance Abuse Testing:
- This position is subject to drug and alcohol testing as outlined in Department of Transportation (DOT) 49 Code of Federal Regulations (CFR) Part 199 for the Pipeline and Hazardous Materials Safety Administration (PHMSA).
Environmental Factors and Conditions/Physical Requirements:
- Work is routinely performed in office environments with occasional exposure to inclement weather, and varying temperatures, subject to driving a vehicle to conduct work.
- Subject to standing, walking over rough or uneven surfaces sitting for extended periods of time, bending, reaching, kneeling, and occasional lifting of objects up to 50 pounds.
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