Enterprise Asset Management Technician

California Water Service | San Jose, CA

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Posted Date 8/25/2023

Enterprise Asset Management Technician


California Water Service


California Water Service


Job Description:


The Enterprise Asset Management (EAM) Technician works to support the asset and work management system, namely IBM Maximo. Typical duties include analyzing business processes and user needs, documents requirements, processes, and translates them into system requirement specifications. The position can be location in San Jose, CA, Torrance, CA, or Bakersfield, CA.




  • Analyzes business processes and user needs, documents requirements, processes, and translates them into system requirement specifications


  • Develops EAM Platform analytical methodologies and assesses the appropriateness of EAM applications for specific projects


  • Assists in the development and implementation of standardized processes and procedures and corresponding documents for business systems; including, business process definition, business process reengineering, and business process change management


  • Prepares and distributes routine and custom reports for the various departments in support of the EAM systems


  • Produces various visualization, reports, and analyses


  • Responds to, tracks, and resolves support requests


  • Provides technical assistance and training support to customers


  • Accurately manages water Distribution, Production, and Treatment assets in enterprise asset management (EAM) systems/applications


  • Supports EAM application end-users in areas such as user access management, training material design and development, training end-users (all audience levels), reports development and delivery in support of business operations


  • Maintains online system documentation, troubleshoots issues, tracks issues, and resolves issues involving moderately complex system errors


  • Other duties as assigned




  • Associate or Bachelor's degree with technical analyst skills or experience desired


  • Three years of experience utilizing an Enterprise Asset Management platform and data concepts


  • Experience using IBM Maximo is preferred


  • Understanding of relational databases and structured query language


  • Understanding of Asset Management and Business Analyst fundamentals


  • Proficient with Data Mapping and Transformations based on business needs.


  • Exposure to ArcGIS, integration for maps, and fundamental understanding of Maximo Spatial


  • Validated experience on Data Flow design, Functional & Technical Documentations.


  • Skilled with system/process analysis and definition


  • Capable in the area of data entry/management and document creation/management


  • Effective written and verbal communication skills


  • Proficient in the use of Microsoft Office applications, including Excel


  • Valid California Driver License


Salary Range: $42.35 - $50.00


Deadline to submit resume is: Thursday, September 7, 2023.


The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.


To apply, please visit: https://apptrkr.com/4533473


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