Water Resources Program Manager

City of San Luis Obispo | San Luis Obispo, CA

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Posted Date 7/15/2020

Please note, if selected, oral boards will be held on Wednesday, August 12, 2020, so please hold that date.  If you have any questions about this position, please feel free to call Mychal Boerman,  Deputy Director of Utilities - Water,  at (805)781-7237.

Salary: $81,068.00 - $101,296.00 Annually

Plans, develops, and implements the City's primary water supply programs, including the water conservation program, groundwater and surface water supply program, and recycled water program. The position is responsible for development and expansion of supplemental water supply programs that are needed to meet future community needs, including stormwater recharge, recycled water system expansion, and potable reuse of highly treated wastewater. The position develops, supervises, evaluates, and participates in a variety of programs and activities related to the expansion of and effective use of water resources to meet community growth projections and regulatory requirements.
This single-position, mid-management classification plans and oversees staff and activities and performs professional-level work in the development and administration of a variety of policies and programs to plan for future water supplies, conserve the use of existing water resources, promote and expand the use of recycled water, manage the conjunctive use of surface water and groundwater resources, and  coordination of a groundwater pumping and recharge strategy that meets Sustainable Groundwater Management Act (SGMA) requirements. This classification is distinguished from Deputy Director of Utilities/Water by the latter's overall management responsibility for water production, treatment, distribution, telemetry and customer service functions.


The Water Resources Program Manager receives general direction from the Deputy Director of Utilities/Water within a framework of broad policies and procedures and established organizational values and processes. Direct supervision is provided to technical staff as well as administrative oversight to contractors and consultants.


(Any one position may not include all of the duties listed nor do the listed examples include all tasks that may be found in positions of this class.)

  • Develops and administers goals, objectives, policies, priorities, regulations, and projects related to water conservation, recycled water, water supply expansion and planning, and groundwater and surface water management.
  • Develops and manages City's Source Water utilization strategy and works with operational staff to execute a balanced approach to the use of surface water, groundwater, and supplemental water supplies.
  • Reviews City General Plan, water supply assessments, annexation plans, and other planning and land use documents to ensure adequate water supply will be available to meet future community needs.
  • Interprets federal, state and local laws and regulations, and develops, implements, and monitors programs to ensure conformance with such mandates.
  • Acts as City staff liaison on regional water planning groups such as the Water Resources Advisory Committee (WRAC), the Integrated Regional Water Management Group (IRWM), and Partners in Water Conservation (PIWC).
  • Acts as City staff liaison to Regional Water Quality Control Board (RWQCB) and State Water Resources Control Board (SWRCB) related to the recycled water, groundwater, and water loss control programs.
  • Collects data and submits regulatory reports related to recycled water production and demand, SGMA, water loss, and urban water management planning.
  • Acts as Legally Responsible Person (LRP) for City's Recycled Water Program.
  • Assists as needed with contract compliance and operational review and analysis of Nacimiento and Salinas Agreements.
  • Coordinates with water division management to compile and submit Electronic Annual Report to State Water Board.
  • Manages and reviews the work of contract professional and technical staff; prepares technical specifications; negotiates and administers contracts and coordinates the work of contractors with that of other City departments, outside agencies, contractors and consultants.
  • Plans, organizes, administers, reviews and evaluates the work of technical support staff; provides training and policy guidance and interpretation to staff.
  • Coordinates work of employees for the best utilization of available staff and resources; reviews work in progress and resolves work problems.
  • Ensures that staff provides a high degree of service to both internal and external customers that supports achieving the department's and the City's mission, objectives and values.
  • Contributes to the overall quality of the department's service by developing, reviewing and implementing policies and procedures to meet legal requirements and City needs.
  • Develops and implements a public information program regarding assigned functional areas; prepares and provides for the dissemination of informational and educational materials; tracks and provides public outreach metrics to Utilities Director and Deputy Director - Water as needed.
  • Maintains logs and records of work performed; prepares periodic and special reports as required by law; develops and implements reporting procedures for regulatory agencies; ensures timely submission of required reports.
  • Monitors changes in laws, regulations and technology that may affect departmental and program operations; recommends modifications and implements policy and procedural changes after approval.
  • Supports Councilmembers and acts as the City's representative to a variety of commissions, committees, and groups and to the public; makes presentations to the City Council, Planning Commission, Groundwater Sustainability Commission, and other advisory bodies and community groups.
  • Performs related duties similar to the above in scope and function as required.
Knowledge of:
  • Principles, practices, programs and funding sources for water conservation, recycled water, water supply management, and groundwater management programs.
  • Scientific principles and industry practices related to hydrogeology, groundwater systems, and groundwater pumping, treatment, and monitoring technologies.
  • Principles and practices of developing, implementing, and tracking public information and outreach programs.
  • Principles and practices of employee supervision, including work planning, assignment, review and evaluation and the training of staff in work procedures.
  • Applicable laws, codes and regulations.
  • Basic budgetary and contract administration policies and procedures.
  • Recent developments, current literature and informational resources regarding water conservation, recycled water, water supply management, and groundwater management.
  • Standard office practices and procedures, including computer applications such as word processing, spreadsheets, and database management.
  • Records management and reporting practices.
  • Techniques for effectively representing the City in contacts with contractors, governmental agencies, community groups and various business, educational and other organizations.
  • Techniques for providing a high level of customer service to public and City staff, in person, over the telephone, and via email.
Ability to:
  • Plan, organize, supervise, coordinate, review, evaluate and personally participate in programs and projects related to water conservation, recycled water, water supply management, and groundwater management.
  • Develop, implement, and review programs, codes and policies related to assigned program areas.
  • Plan, assign, and evaluate the work of assigned staff.
  • Interpret, apply and explain complex laws, codes, regulations and ordinances.
  • Prepare and administer public agency budgets and contracts.
  • Prepare clear and concise Council Agenda Reports, correspondence, policies, procedures, public informational and educational materials, ordinances and other written materials.
  • Maintain accurate logs and records of work performed.
  • Use tact, initiative, prudence and independent judgment within general policy and legal guidelines.
  • Effectively represent the City in contacts with governmental agencies, community groups and various business, community, regulatory, educational and legislative organizations.
  • Monitor legislative and technological changes and recommend operational and code changes as appropriate.
  • Work in a team atmosphere and participate on a variety of departmental and City-wide committees to enhance the provision of all City services.



Equivalent to graduation from a four-year college or university with major coursework in natural resources management, water resource engineering, planning, environmental studies, business or public administration or a field related to the work;
Three years of professional experience in the development, coordination and/or implementation of water conservation programs recycled water programs, water supply management programs, groundwater management programs, or a closely related field.
An equivalent combination of education and experience.

  • A valid California class C driver's license and a satisfactory driving record.
  • LiveScan Fingerprinting - DOJ



For a detailed spreadsheet of employee benefits by bargaining group, please view our Benefits Summary.

Retirement: California Public Employee's Retirement System (PERS). The City participates only in the medicare portion of Social Security.

Health: the City has a cafeteria plan for health, dental and vision insurance and contributes towards medical insurance. Employees may choose from several health insurance options. There are also two dental plans to choose from.  See the Benefits Summary link to determine the contribution amount.

Life and Accidental Death and Dismemberment (AD&D) Insurance: group term life and AD&D insurance is provided for all regular employees. The amount of coverage varies depending on the classification. Employees may purchase additional life and AD&D insurance for themselves and their dependents.

Vacation: employees receive 12 days per year increasing to 20 days after 20 years.

Holidays: employees receive 12-13 days per year depending on the classification.

Sick Leave: employees receive 12 days per year.

Administrative Leave: is a benefit available to management employees. The number of administrative leave hours varies depending on the classification.

Flexible Work Schedule: is available to many positions within the City organization.

Long Term Disability Insurance: is available for regular employees. The amount of benefit and contribution by employee varies by classification.

Deferred Compensation: is available for employees to set aside a portion of their salary on a pre-tax basis to supplement retirement.

Wellness Program: offered to help employees gain knowledge, skills and motivation to improve the quality of their lives and well-being.

Employee Assistance Program: a counseling and consultation service designed to help employees and eligible family members with a wide range of personal issues.

Flexible Benefits Program: available to help employees save taxes on: (1) Pre-tax health insurance premium deductions, (2) Unreimbursed/ uncovered medical expenses, and (3) Dependent care expenses.

Tuition Reimbursement: up to $1500 annually for job-related educational costs is available to employees who have passed probation.

Trip Reduction Incentive Program (TRIP): incentives are available for employees who voluntarily participate in alternative forms of transportation to and from work.

Computer Purchase Program: interest-free loans to employees who have passed probation and who purchase computers for personal use with City approved software configuration.

Professional Association for City Employees (PACE): voluntary organization for professional development training classes, monthly membership meetings with a variety of speakers, and social functions designed to facilitate interaction with employees from all departments in a relaxed setting away from work.

Job Category
Local Government
Career Level

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