Operations Superintendent

Woodmoor Water and Sanitation District | Monument, CO

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Posted Date 7/28/2020

Salary: $70,000.00 - $90,000.00 (Yearly Salary)

Nature and Scope of Position:  The Systems Operations Superintendent is an exempt classification and considered a management position. The incumbent is responsible for the management and supervision of personnel, projects, resources, and entire systems that support the mission of the District.

Qualifications:  The knowledge required for this position would typically be acquired through five to ten years of progressively responsible experience in the operation and maintenance of water treatment facilities including distribution and collection systems; as well as two years of supervisory or managerial experience; or an equivalent combination of education and experience to successfully perform the essential duties of the position.  This position requires the incumbent to be able to obtain or possess and maintain the following minimum licensing requirements;

  • Valid Colorado Drivers License;
  • Class A Water Operator certification;
  • Class 4 Distribution certification
  • Class 4 Collection certification


Knowledge of:

  • Distribution system construction and rehabilitation techniques, operations, and maintenance procedures;
  • Collection systems construction and rehabilitation techniques, operations, cleaning and inspection methods, and maintenance procedures;
  • Various water treatment process methods, facility operations, maintenance procedures, reporting requirements;
  • State, Federal, and local regulations;
  • Troubleshooting and repair methods of mechanical, electrical, pneumatic, and telemetry equipment;
  • Appropriate equipment and materials/resources to perform specific tasks
  • Heavy equipment operations;
  • Safety policies and procedures;
  • Budget preparation and requirements;
  • District personnel policies
  • District rules, regulations, and specifications;



Ability to:

  • Manage, supervise, and coordinate personnel;
  • Evaluate the amount of acceptable work regularly produced;
  • Plan and schedule work group activities; effective use of personnel and equipment;
  • Prepare and give presentations;
  • Provide leadership, guidance, training, and clear direction to employee groups;
  • Use computers and a variety of related software applications;
  • Communicate and apply interpersonal skills when interacting with coworkers, District Manager, Board members, the general public, etc. sufficient to exchange or convey information and answer questions;
  • Ensure safety policy requirements are enforced;
  • Assist customers with questions, concerns, and providing information;
  • Make decisions and resolve conflict;
  • Identify, evaluate, and analyze issues/problems and offer creative solutions;


  • Open and flexible to multiple and changing priorities;
  • Operate honestly and ethically, able to build trust by being consistent in action and word, reliable, and dependable;
  • Demonstrates support for organizational changes and improvements.
  • Keeps current on relevant utility issues and best available technologies; maintains and seeks to expand knowledge of relevant District issues;
  • Provides vision linked to the Districts mission, objectives, and strategic plan  
  • Produces complete assignments with neat, accurate, quality results in a timely and efficient manner.
  • Mentor to others; sets a good example; treats others with dignity and respect;
  • Keeps others informed of changes; communicates relevant topics in a timely manner;
  • Able to communicate clearly and concisely in writing and/or verbally;
  • Strives to improve the processes, efficiency, and effectiveness of operations with consideration of cost effectiveness; offers alternative courses of action and evaluates the merits of new ideas;
  • Maintains current knowledge base as technology and processes change. Takes advantage of opportunities for continued personal and professional growth;
  • Seeks input from others in problem solving and decision making; knows how and where to get answers to questions; is viewed as a reliable source of information;
  • Foster and inspires teamwork; maintains cooperative working relationships and eliminates barriers to teamwork; gains support and commitment from others;
  • Gives timely performance specific feedback and clear direction;
  • Makes decisions based on facts and sound judgment; takes reasonable risks;
  • Able to resolve customer needs, requests, and complaints
  • Maintains compliance with company policies and procedures;
  • Ensures safety policies are adhered to and addresses safety hazards that are brought to the attention of management;
  • Understands costs related to individual performance and efficient business practices;

Typical Responsibilities (may include some or all of the following):

  • Manage and coordinate the overall activities of District systems operation and supervision of operations/maintenance staff;
  • Ensure the District is in compliance with State and Federal sampling and monitoring requirements;
  • Perform the requirements of an Operator in Responsible Charge (ORC);
  • Prepare and administer the annual operations budget;
  • Writing, editing, and reviewing of documents and reports;
  • Manage and planning of  scheduled and unscheduled repairs, installations, and replacement projects to the treatment facilities, and the distribution and collection system;
  • Develop and track progress of strategic business plans;
  • Provide solutions to resolve complex customer service needs, damages, and claims;
  • Provide appropriate training programs for team members;
  • Conduct performance evaluations and make recommendations for the hiring, firing and disciplining personnel;
  • Respond and provide direction in the event  of  an emergency response;
  • Other related duties as required to support the mission of the District

  Physical Requirements:

  • Position requires: standing, walking, talking, hearing, seeing, and repetitive motions;
  • May also be subjected to moving mechanical parts, electrical currents, odors, dusts, poor ventilation, unsanitary conditions, inadequate lighting, extreme temperatures, hazardous chemicals, work space restrictions, intense noises; travel
  • Required to perform light work often combined with bending, kneeling, and twisting while working on irregular surfaces. Work in noisy environments; exposure to extreme climate conditions; work in restrictive and confined spaces.
Job Category
Local Government
Career Level

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