Distribution Operations Supervisor

Santa Fe Irrigation District | Rancho Santa Fe, CA

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Posted Date 1/24/2020


Receives general direction from the Distribution System Manager.

Exercises direct supervision over assigned technical personnel.

$88,269 - $114,750

ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for operating the District’s distribution system, reading and repairing meters and performing duties associated with the District’s cross connection control and recycled water programs including inspections and enforcement; implements policies and procedures.

Plans, prioritizes, assigns, supervises and reviews the work of staff involved in the operation of the District’s distribution system including testing, maintaining and repairing transmission and distribution valves and pressure reduction valves, and reading of meters and water meter installation and service repair.

Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepare various reports on operations and activities.

Schedules, coordinates and supervises the work of crews engaged in the reading, installation, testing and repair of residential and commercial water meters and the implementation of the cross connection control and recycled water use programs.

Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for equipment, materials and supplies; monitor and control expenditure.

Plans, organizes and participates in the work of assigned staff; participates in the selection and training of assigned personnel; provides day-to-day supervision and establishes performance requirements for assigned staff; regularly evaluates performance and provides direction and coaching for performance improvement and development; recommends merit increases and other rewards to recognize performance of and motivate assigned staff;  recommends to Department Manager disciplinary action to address performance deficiencies, all in accordance with the District’s personnel policies, procedures, practices and MOU provisions.

Monitors pressure zones within the District and makes necessary changes to ensure proper service to customers. Develops innovative operational strategies and design improvements that enhances distribution system performance, reduce costs, and improve water quality

Directs and oversees the District’s valve exercise program; evaluates valve information provided by crews.

Consults with Engineering Department regarding projects affecting the operations of the District’s distribution system.

Writes operational procedures and manuals for the operation of the distribution system and key system components.

Ensures that the operation of the Distribution System complies with all state and federal standards. 

Oversees water quality within the Distribution System. Plans and implements water quality monitoring activities that meet all regulatory and operational requirements.

Maintains accurate records of work assignments including meter exchange and material inventory slips, requisitions, purchase orders, and work orders.

Works with customer service personnel to develop meter reading schedules; schedules start/finish dates; coordinates the delivery of discontinuance notices.

Assigns water account numbers and read sequence numbers to new customer accounts; verifies information in the field for customer service to ensure accurate meter reading.

Oversees the District’s Automated Meter Infrastructure (AMI) program and database. 

Receives quotes, schedules and oversees the work of outside consultants and contractors.

Coordinates shut downs for pipeline repair and maintenance work with contractors and other divisions.

Plans and lays out jobs from blueprints, drawings, sketches or verbal instructions; maintains records in the form of blueprints, plans and specifications for valves, pressure reducing stations, altitude valves, pumps, motors and pressure recorders.

Prepares a variety of reports related to water consumption, metering improvements and water loss.

Ensures the timely and accurate completion of preventative maintenance activities and tracks maintenance performed on a computerized maintenance management system (CMMS).

Oversees the testing and maintenance of the cathodic protection system for the Districts’ and Joint Facilities Distribution Systems.

Responds to customer inquiries and complaints regarding water quality and consumption and other problems such as water pressure.

Conducts distribution system studies and presents technical papers/reports at seminars and board meetings

Answers questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.

Supports the District’s safety program; ensures subordinates follow safety practices in work; enforces safety procedures; educate employees on safety rules, regulations and codes, safe work habits, and potential hazards presented by their work.

Builds and maintains positive customer-focused service processes and working relationships with co-workers, other District employees and the public using principles of good customer service.

Performs related duties as assigned.


Experience and Training

Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:


Three years of increasingly responsible experience involving the installation, testing and repair of pressure reducing valves, pumps, valves and related appurtenances utilized in the water works field and in the construction and maintenance of a residential and commercial water works system; including one year providing technical and functional supervision over assigned personnel.


Education as required by the State of California Department of Public Health to obtain and retain a Water Distribution Operators Certificate, Grade 4.

License and Certificate

Possession of, or ability to obtain by appointment date, a valid California driver’s license and ability to maintain insurability under the District’s Vehicle Insurance Policy.

Possession of a valid California State Water Resources Control Board Water Distribution Operators Certificate, Grade 4 (D4).

Possession of a valid California State Water Resources Control Board Water Treatment Operators Certificate, Grade 2 (T2) desirable.

Possession of a valid Recycled Water Use Site Supervisor certification desirable.

Possession of a valid American Water Works Association Cross Connection Control Specialist Certificate desirable.


To apply, please visit our jobs website at:  https://www.governmentjobs.com/careers/sfidwater by Monday, February 17, 2020.

Job Category
Local Government
Career Level

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