Utility Maintenance Supervisor

City of Norfolk | Norfolk, VA

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Posted Date 11/27/2018

The City of Norfolk's Department of Utilities is seeking qualified candidates for the position of Utility Maintenance Supervisor. This position involves skilled supervisory work overseeing building maintenance, yard operations, and management of vehicles and equipment. This position is responsible for administration of the division's safety program and overseeing the division's work management system (Hansen). 

Essential Functions

Essential functions include but are not limited to:

  • Oversees building maintenance by coordinating with the facility maintenance division.
  • Supervises yard operations, including conducting routine yard inspections, monitoring grounds maintenance, and overseeing waste disposal/recycling operations.
  • Coordinates all equipment, vehicle and fixed asset inventory and repair with Fleet Maintenance Division. Assists with developing specifications for equipment and materials. Performs evaluations on vehicle daily inspection logs.  Ensures that motor vehicles and construction equipment are in good working condition. Assigns vehicles and equipment to work crews.
  • Purchases any necessary materials and supplies following proper procurement protocol and coordinating with the City's storehouse. Supervise and document deliveries of materials, heavy equipment, etc.
  • Administers the Divisional Safety program. Coordinates the Divisional Safety Committee. Performs safety inspections/audits. Manages all proper training and documentation to comply with OSHA standards. Manages the purchase of all necessary safety equipment and supplies. Functions as the Divisional liaison for the Department and City safety committees.
  • Conducts accident investigations and inquiries. Convenes and oversees the Accident Review Board.
  • Has knowledge of divisional work management system, Hansen. Coordinates with supervisors and administrative staff to ensure proper documentation of all operations. Assists with evaluating staff performance and documenting productivity.
  • Responds to emergencies by leading storm damage teams or responding to after-hour emergencies.
  • Supervises various water crews in the absence of the normal supervisor in the daily maintenance and repair of the water system. Functions as a back-up for the heavy construction equipment operators.
  • Coordinates work, equipment and resources with employees inside and outside the Division.
  • Interacts continuously and deals tactfully with customers, employees, vendors, contractors, management, and others. Must be able to communicate effectively both verbally and in writing.
  • Must have strong organizational skills and be able to prepare basic reports and maintain records.
  • Must be proficient with spreadsheets, word processing and database computer programs, knowledge of work management systems, Hansen, a plus.


Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

More than four years utility maintenance/repair/construction experience.

Additional Information & Requirements

  • Valid commercial driver's license.
  • Additional, duty specific training and certification may be required within six months.

Work Hours: Monday - Friday; 7:00 a.m. - 3:30 p.m.; standby duty rotation is required 
Work Location: 1316 Ballentine Boulevard, Norfolk, Virginia 23504

***This position is designated as an 'Essential' position which means you may be required to work extended, rotating, after hours, nights, weekends, and/or holidays in response to emergencies or severe weather.***

  • Consideration for an interview is based solely on the information provided within this application.YOUR RESPONSES TO THE SUPPLEMENTAL QUESTIONS WILL BE REVIEWED AND VERIFIED WITH THE INFORMATION YOU PROVIDED IN THE BODY OF YOUR APPLICATION.  
  •    To check the status of your application refer to your GovernmentJobs.com account for the latest update.
  • Applications must include complete work history, including periods of unemployment if applicable.  Writing "See resume" with no other information is considered an incomplete application and will not be considered.


  • Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance and tuition assistance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking .
  • Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
  • Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
  • Retirement
    If you are hired October 5, 2010 or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit.  This will be a pre-tax payroll deduction.

The benefits described above are broad generalizations.  The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. 

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above.  Refer to the content of the job posting for information regarding these positions. 

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
  • I understand and will answer the following supplemental questions completely and thoroughly.
Please select the highest level of education you have completed.
  • High School Diploma/GED
  • Some College (6 months or more)
  • Vocational/Technical Degree
  • Associate's Degree
  • Bachelor's Degree or higher
How many years of utility maintenance/repair/ construction experience.
  • I have less than 4 years of experience
  • I have 4 to 8 years of experience
  • I have 8 to 12 years of experience
  • I have over 12 years of experience
Please select from the following you possess experience in:
  • Coordinating maintenance repairs
  • Conducting accident investigations
  • Implementing safety procedures
  • Identifying materials needed following proper procurement protocol
Please select from the following software you have experience using:
  • Hansen
  • PeopleSoft
  • Outlook
  • I do not possess any experience using the listed software
Do you possess supervisory experience (this information should be reflected on your application).
  • Yes
  • No
Do you possess utility experience?
  • Yes
  • No
Please briefly describe your utility maintenance/repair/construction experience as it relates to this position.
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
Do you currently reside in the City of Norfolk?
  • Yes
  • No
Are you a current or previous City of Norfolk employee?
  • Yes - I am a current City of Norfolk Employee
  • Yes - I am a previous City of Norfolk Employee
  • No - I am not a previous or current City of Norfolk employee
Do you have a valid driver's license?
  • Yes
  • No
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
  • I am not a Veteran
  • I am a Veteran
  • I am a Disabled Veteran

* Required Question

Job Category
Local Government
Career Level

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