Utilities Field Technicians, Levels III & IV

City of Boynton Beach | Boynton Beach, FL

Applying to this job will open a new window on the employer's web site to apply there.

Posted Date 11/29/2021
Description

Utilities Field Technician III
The purpose of this classification is to perform a variety of intermediate level field services tasks within the Utilities department.  Employees in this classification are eligible for noncompetitive career ladder promotion to Utilities Field Technician IV after meeting the established career ladder requirements.

Starting hourly rate: 
Utilities Field Technician III - $19.32 


Utilities Field Technician IV 
The purpose of this classification is to perform a variety of complex field services tasks within the Utilities department including full lead responsibility in various assigned functional areas. Employees in this classification are eligible for competitive promotion to Utilities Field Technician V after meeting the established requirements

Starting hourly rate: 
Utilities Field Technician IV - $22.57 

Essential Functions

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification.  They are not listed in any order of importance.  The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned.
 
Utilities Field Technician III -  

Incumbents perform all Level I and II functions plus the following general functions:  
 
Sets up basic Temporary Traffic Control TTC).
 
Proficient in operation of vacuum truck, T.V. truck, heavy equipment, and other utility equipment and tools for various utility operations.
 
Installs and maintains sedimentation and erosion control best management practices (BMPs).
 
Assists with emergency repairs and sanitary sewer overflow (SSO), spill response and clean up.
 
Makes various types of asphalt repairs of all sizes, and small concrete repairs such as on sidewalks.
 
Leads a crew and successfully completes project assignments.
 
Utilizes ArcGIS e-builder and maintenance management software to conduct work.
 
May keep records and submit reports.
 
Assists all levels of staff with field issues and training.
 
Assists higher level staff and learns Level IV Utilities Field Technician assignments.
 
Becomes familiar with administrative forms and reporting requirements (NPDES, SSO, Confined Space, Job Hazard Analysis, Sewer main TV assessment, etc).
 
Performs on –call utility services.
 
Assists with training of lower level Utilities Field Technician functions.
 
 
The following essential functions are listed by and are representative of functions performed in the divisional areas of assignment within the Utilities Department.
 
LOCATIONS 

  • Locates services for major construction activities such as directional drills and jack & bores.
  • Performs more complex location services in highly congested areas.
  • Meets with property owners, contractors, and developers to locate utilities and to explain service locations and their responsibilities.  Responds to inquiries and complaints of a more complex nature.
  • Maintains inventory of supplies and materials.
  • Proficient with all utility location equipment and tools.
  • Performs GIS system updates and verification.

METER SERVICES

  • Responds to high bill concerns, evaluates customer accounts in the billing and Meter Reading software (Sungard, Sensus Analytics) and prints out reports to discuss with the customer; performs a field audit and assists customers in location leaks and /or water conservation.
  • Evaluates meters at commercial plazas, multifamily properties, and other locations to ensure meters are assigned to proper customers and reports any switched meter situations to the Supervisor.
  • Performs small Meter Testing onsite or via the meter test bench; discuss results with the consumer.
  • Checks meter for proper resolution setting; reprogram registers with the laptop and UniPro command link when needed.

STORMWATER

  • Performs manual labor work requiring knowledge of some specialized facets of a particular field of storm water maintenance or construction work.
  • Performs multiple NPDES inspections, including retention/detention and outfall.  
  • Performs tasks related to maintenance of storm water positive displacement and exfiltration conveyance systems.
  • Maintains gravity line elevations.

WASTEWATER COLLECTION

  • Performs the installation of gravity mains, up to forty (40) feet.
  • Performs the installations and repairs of gravity mains, services, cleanouts, and manholes.
  • Performs the installation of force mains.
  • Performs maintenance of ARVs.
  • Performs cleaning and clearing of sewer mains, laterals, and lift stations.

WATER DISTRIBUTION

  • Performs the task of laying new water mains of all sizes.
  • Performs installations, inspections and maintenance of sample points, automatic flushers, air release valves, and flushing and testing fire hydrants.
  • Installs or replaces water main valves.
  • Installs service line water main taps.
  • Utilizes iWater and GIS to update and verify attributes associated with the distribution system.

Tools, Equipment, and Software
 
Employees in this classification use a variety of power and hand tools to complete tasks in their area of assignment.
 
Employees may use the following equipment and/or computer software, depending on area of assignment:
 
Equipment  

  • Bobcat
  • Dump truck
  • Fork lift truck
  • Front end loader
  • Lateral TV camera
  • Portable lights/generator
  • Portable pumps
  • Trencher
  • TV Truck
  • Valve truck
  • Rear easement cleaner
  • Smoke testing equipment
  • Big Cat
  • Combination Loader
  • Roller
  • Mini Excavator
  • Asphalt Hopper

 Computer Software

  • CMMS
  • COBRA
  • Digtrack
  • GPS - Trimble
  • iWater – hydrants and valves
  • Laserfiche
  • Microsoft Office applications
  • Outlook
  • Pictometry
  • SCADA
  • E-Builder
  • ArcGIS
  • Transcendent
  • Collector


Utilities Field Technician IV -  

Incumbents perform all Level I through III functions plus the following:

Provides on-site training to new field employees as needed; demonstrates proper work
methods and procedures; provides an orientation to the work area, the location of supplies,
departmental policies, and to the technical aspects of the work functions.

Provides on-site guidance, direction and/or technical assistance to lower level field
technicians concerning job completion in the assigned area. Coordinates and oversees work activities for both routine and more complex tasks, or components of larger tasks within assigned area; organizes, prioritizes, assigns, and oversees the work of lower level field crew; monitors the status of work in progress; inspects completed work; and provides input into performance evaluations. May be assigned short-term Level V duties in the absence of the Utilities Field Technician V.

Oversees proper and safe use of equipment during performance of tasks; ensures that proper precautions are taken to avoid or minimize injury to employees, or damage to property and equipment; monitors and redirects employees as needed when improper or unsafe practices are observed.

Defers to Level V field supervisor for work decisions requiring a higher level of authority.

Monitors and maintains supplies, materials, and equipment used by the crew to perform tasks; ensures workers have adequate materials to complete tasks; requests supplies and parts through the area supervisor to replenish stock.

Monitors the availability and use of personal protective equipment to ensure the safety of all field employees while working on projects.

Coordinates and conducts employee meetings to disseminate safety information, procedures and practices.

Performs and leads staff with team projects such as meter testing, large meter installation and maintenance, water and sewer line replacement, and stormwater slip lining projects.

Ensures that the restoration of work site is completed correctly based on pre-work site conditions.

Keeps field supervisor informed of all work performed and progress of tasks/projects; reports all issues and concerns regarding staff, projects, equipment, facilities/property, or other items related to work performed.

Completes and submits to supervisor all required reports and appropriate paperwork related to field assignments.

Provides oversight in the safe and proficient operation of heavy equipment; operates heavy equipment as needed; controls placement of equipment and determines optimum approach to each digging scenario to minimize destruction of property and avoid all public utilities.

Operates and oversees the operation of a variety of equipment, vehicles, machinery and tools used in department locations projects and activities, which may include a utility truck, valve truck, metal detector, hook, valve key, shovel, probe, locator, marker, paint, flags, or stakes.

Operates the TV truck, camera and computer; maintains TV truck equipment.

Assists lower level field staff with troubleshooting minor software issues.

Tools, Equipment, and Software

Employees in this classification use a variety of power and hand tools to complete tasks in their area of assignment.
 
Employees may use the following equipment and/or computer software, depending on area of assignment:
 
Equipment  

  • Back Hoe
  • Big Cat
  • Bobcat
  • Dump truck
  • Fork lift truck
  • Front end loader
  • Crane
  • Lateral TV camera
  • Portable lights/generator
  • Portable pumps
  • Trencher
  • TV Truck
  • Vactor
  • Valve truck
  • Mini-Excavator
  • Asphalt Hopper
  • Roller
  • Smoke testing equipment
  • Big Cat
  • Combination Loader
  • Rear Easement Cleaner

 
Computer Software

  • AutoVu
  • CMMS
  • COBRA
  • Digtrack
  • GPS - Trimble
  • iWater – Hydrants
  • iWater - Valves
  • Laserfiche
  • Microsoft Office applications
  • Outlook
  • Pictometry
  • SCADA
  • Transcendent
  • Synovia
  • ArcGIS
  • E-Builder

 

Minimum Qualifications

Utilities Field Technician III - 

  • High school diploma or valid equivalent; and  
  • Must have a minimum of three (3) years of experience within a Utility division functional area, of which eight (8) months of cross-training/experience must be received, which includes two (2) months in two (2) Field Operations division functional areas accompanied by two (2) months in Meter Services and two (2) months in Locations. Prior outside experience will be considered; and
  • Must possess and maintain a valid State of Florida Class B Commercial Driver's License (CDL); and

Must meet one (1) of the following:

  • Must possess and maintain a Stormwater or Wastewater "C" Certification; or
  • Must possess and maintain a Level III Water Distribution; or
  • Must possess and maintain a Class C or higher Water Treatment Plant Operator License

Must pass the Level III general written and practical tests with a minimum score of 70% on each component.   Employees who fail to obtain a minimum score of 70% will have a three (3) month waiting period to re-take the division area test.
Two (2) years of experience will be substituted if a Utilities Field Technician successfully obtains and maintains a Florida Level III Water Distribution license or a Class C or higher Water Treatment Plant Operator License and completes the Utilities Field Technician III general written and practical exams with a minimum of a score of 70% on each component.

KSAs must be met as follows:

  • 100% of the General level II KSAs; and
  • 100% of the level II KSAs in the primary functional area; and
  • 80% level II KSAs in a second functional area, and
  • 80% of the Utilities Field Technician level III KSA's in one (1) division functional area.

The above requirements for meeting the KSAs must be verified and documented by the assigned supervisor Prior to appointment for internal candidates or within three (3) months for external candidates.


Utilities Field Technician IV - 

  • High school diploma or valid equivalent. 
  • Five (5) years of experience as a Utilities Field Technician with the City of Boynton Beach. Eighteen (18) months of cross-training, consisting of six (6) months each in two (2) non-primary functional areas, accompanied by three (3) months in Meter Services and three (3) months in Locations. Prior outside experience will be considered.
  • Two supervisor's signatures, acknowledging time spent in the utility functional areas are required for advancement.
  • Must possess and maintain a valid State of Florida Class B Commercial Driver's License (CDL).

 Must meet one (1) of the following:

  • Must possess and maintain a Stormwater or Wastewater "B" Certification and a Level III Water Distribution License; or
  • Must possess and maintain a Stormwater or Wastewater "B" Certification and a Class C or higher Water Treatment Plant Operator License; or
  • Must possess and maintain a Level II Water Distribution License or Class C Water Treatment Plant Operator License and a Stormwater or Wastewater "C" Certification

 Must pass a Utilities computer-based test measuring knowledge in two (2) functional areas and a practical test specific to the assigned functional area with a minimum score of 70% on each component. 

KSAs must be met as follows:

  • Must meet 100% of Level III general KSAs and KSAs in two (2) functional areas; and
  • Must have started cross-training in a third (3rd) functional area and meet 20% of the level III KSAs in the third functional area; and
  • Must meet 80% of the Level IV KSAs.

 The above requirements for meeting the KSAs must be verified and documented by the assigned area supervisors.

Must have demonstrated the ability to lead a crew and successfully complete assigned projects. 

 

Supplemental Information

Utilities Field Technician III - 

COMMUNICATION COMPETENCIES / K.S.A.'S:

Effectively communicates with supervisor, employees, other departments, contractors, engineers, utility companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
 
Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.
 
Ability to prepare accurate and thorough written records and reports.
 
Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.
 
Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.
 
Ability to establish and maintain harmonious relationships with Supervisor, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.
 
KNOWLEDGE, SKILLS, AND ABILITIES (KSA's)   
 
(Listed are general KSAs and KSAs by divisional area of assignment; levels I and II KSAs are not repeated here.  KSAs must be met in accordance with the Career Path Advancement Requirements.)
 
GENERAL (KSAs apply to multiple divisions)

  • Knowledge of the supplies and materials needed and ability to maintain supplies and materials in inventory.
  • Knowledge of and the ability to correctly install well-point systems.
  • Knowledge of TTC zones and the ability to correctly set up City street TTC.
  • Knowledge of and ability to accurately read and interpret blue prints.
  • Knowledge of the operations of GPS hardware and software.
  • Ability to appropriately work with asphalt and concrete to make various repairs.
  • Ability to properly operate heavy equipment.
  • Ability to effectively lead a crew when needed.
  • Knowledge and ability to utilize ArcGIS, e-builder and maintenance management software.

LOCATIONS

  • Knowledge of the steps to take when performing more complex locating services and the ability to perform such.
  • Skilled at performing complex location services such as in highly congested areas.
  • Skilled at communicating with community members and business contacts to explain service locations and respond to inquiries and complaints.
  • Ability to utilize all utility location equipment and tools proficiently.
  • Ability to accurately perform location services for major construction activities, and communicate with contractors to determine the specific location areas.

METER SERVICES

  • Knowledge of and ability to perform small meter testing onsite or via the meter test bench.
  • Knowledge of and ability to evaluate customer accounts in the billing and meter reading software (SunGard Software, Sunsus Analytics).
  • Knowledge of and the ability to accurately plot new water meter locations.
  • Knowledge of proper investigative procedures to follow for determination of excessive water usage causation.

STORMWATER

  • Knowledge of specialized facets of storm water maintenance and/or construction work.
  • Knowledge of various NPDES inspection procedures, including retention/detention, outfall and construction sites and the ability to accurately perform these inspections.
  • Knowledge of proper procedures and the ability to accurately maintain storm water positive displacement and exfiltration conveyance systems.
  • Ability to properly perform specialized storm water maintenance or construction work.

WASTEWATER COLLECTION

  • Knowledge of and the ability to properly install gravity mains, Services, cleanouts and manholes.
  • Knowledge of and the ability to maintain gravity line elevations.
  • Ability to perform the installation of force mains.
  • Ability to install and perform maintenance on Air Relief Valves.

WATER DISTRIBUTION

  • Knowledge of and the ability to correctly lay new water mains of all sizes.
  • Knowledge of and the ability to properly install, inspect and maintain fire hydrants, including hydrant flushing and testing.
  • Knowledgeable and skilled at repairing water mains of six (6) inch or larger diameter.
  • Knowledge of and the ability to correctly install and replace water main valves.
  • Knowledge of and the ability to perform the steps necessary to make service line water taps.
  • Ability to utilize iWater to update attributes associated with the distribution system.


Utilities Field Technician IV - 

COMMUNICATION COMPETENCIES / K.S.A.'S: 

Effectively communicates with supervisor, employees, other departments, contractors, engineers, utility companies, vendors, outside agencies, the public, and other

individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.

Ability to prepare accurate and thorough written records and reports.

Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.

Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.

Ability to establish and maintain harmonious relationships with Supervisor, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.

KNOWLEDGE, SKILLS, AND ABILITIES (KSA's)  

(Levels I, II, and III KSAs are not repeated here. KSAs must be met in accordance with Career Path Advancement Requirements.)

Knowledge of safe work practices and the correct use of safety equipment. Ability to monitor and ensure safe work practices in the field.

Knowledge of and the ability to determine needed supplies and submit requests to obtain supplies for job completion.

Knowledge of and the ability to ensure departmental policies, procedures and rules are followed.

Knowledge of and the ability to identify and resolve meter services software issues.

Ability to perform inspections to ensure work is completed and work sites are restored
properly to pre-work condition.

Ability to provide training, guidance, direction, coordination, and technical assistance to field technicians.

Ability to provide lead oversight and to properly operate the TV truck and associated equipment, heavy equipment, and equipment used in location projects.

Ability to provide input into lower level Field Technician's performance evaluations.

Ability to accurately prepare reports and maintain records.

Ability to effectively communicate both orally and in writing with co-workers, supervisors, and customers.

Ability to effectively interact with the public, supervisors, co-workers, other department staff, and with outside agencies.

Ability to develop good working relationships with lower level Field Technicians ,supervisors and other department staff.

Ability to track and record the training progress of lower level Field Technicians.

Ability to effectively deliver information to groups of employees.


PHYSICAL & SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS
 
Physical Ability:  While performing the duties of this job, the employee is frequently required to stand, walk, climb, balance, bend, stoop, kneel, crouch, crawl, and may push, pull, grasp, lift and/or move objects and materials of moderate to heavy weight (up to 100 pounds), in accordance with OSHA guidelines.
 
Sensory RequirementsTasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. Tasks require the ability to communicate orally.
 
Environmental Factors:  Performance of essential functions may require exposure to adverse environmental conditions, such as odors, wetness, humidity, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, disease, or pathogenic substances.  Work is frequently performed outside in heat, high humidity, in cold, in rain and when other inclement weather conditions are present.  Work is performed in bright and dim light.
 
 
The City of Boynton Beach, Florida, is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act (42 U.S.C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.  The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  
 
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.  All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others.  Requirements are representative of the minimum level of knowledge, skills, and ability.


VETERANS' PREFERENCE
 

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City’s hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City. 

Job Category
Local Government
Career Level
Entry Level

Share this job