Water Protection Program Manager

Posting Title: Water Protection Program Manager

Job Requisition Number: COA090667

Position Number: 104646

Job Type: Full-Time

Division Name: Industrial Waste Control

Minimum Qualifications-

Education and/or Equivalent Experience:

• Graduation with Bachelor’s degree from an accredited college or university with major course work in a related field, plus five (5) years of program management experience, including two (2) years of experience which were in a supervisory/management position.
• Experience may substitute for required education up to a maximum of four (4) years.

Licenses or Certifications:

• Valid Texas Class C Driver License.
• Uniform Plumbing Code or International Code Inspectors and/or Plan Review certification (or ability to obtain within one (1) year).

Notes to Applicants-

Position Overview:

Austin Water provides drinking water and wastewater services to over one million customers in the Austin area. Austin Water’s Special Services Division is responsible for regulating industrial waste entering the wastewater system, protection of drinking water, and environmental management. Austin Water’s Special Services Division is seeking an experienced program manager to oversee the Water Protection Program Area. The new program manager will be responsible for supervising staff that regulate backflow and cross connections, auxiliary water sources, private fire hydrants, and lake water protection. The program manager will also participate in the continual development of the State plumbing code and local ordinances as well as ongoing process improvements of the program area.

Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

When completing the City of Austin employment application:

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
• A resume is required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers.
• A cover letter is also required. In the cover letter, candidates should describe in concise detail their interest in this position and highlight any prior experience that is relevant to this position.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications.
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
• A criminal background investigation is required.

Driving Requirement:

This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Secondary Employment:

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
• Austin Water must review all secondary employment.
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.

Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite – including construction sites, parking lot, garage or in any personal vehicle located on the premises.

Pay Range: $35.04 – $44.67

Hours: Monday – Friday: 8:00 a.m. – 4:30 p.m. with some flexibility.

Job Close Date: 01/03/2024

Type of Posting: External

Department: Austin Water Utility

Regular/Temporary: Regular

Grant Funded or Pooled Position: Not Applicable

Category: Professional

Location: 3907 S Industrial Dr, Austin, TX 78744

Preferred Qualifications

• Experience with commercial plumbing.
• Experience with backflow and cross connection testing.
• Experience with customer service inspections (CSI).
• Experience with Federal and State of Texas drinking water regulations.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Ensures and negotiates compliance issues with Local, State and Federal regulations related to backflow protection and cross connection control.
2. Conducts case file preparation, initiates, and participates in administrative, civil, and criminal enforcement proceedings and provides testimony in legal proceedings.
3. Develops and implements policies, procedures, and methods that provide water protection equivalent to current requirements for Auxiliary/Alternative water sites, with minimal disruption to customers to facilitate Water Forward goals.
4. Prepares and conducts technical training programs on National Standards and COA Ordinances for backflow protection/cross connection control to inspectors, contractors, engineers, and architects.
5. Manages quality control program for backflow protection on Auxiliary Water Sites and Water Forward sites.
6. Develops, implements, and maintains program goals, policies, and standard operating procedures in relation to backflow prevention, cross connection, auxiliary water, private fire hydrants, private water wells, and lake water protection.
7. Develops, reviews, interprets, and rewrites local ordinances, codes, and regulations in accordance with Federal and State regulations as it pertains to water protection laws.
8. Develops, manages, monitors, and evaluates the Water Protection program, resource budgets, and provides financial information.
9. Coordinates and collaborates with various departments and divisions regarding water protection issues impacting the water distribution system.
10. Interacts with, attends meetings, and conducts presentations to the Texas Commission on Environmental Quality and Texas State Board of Plumbing Examiners regarding water protection issues and regulations.

Responsibilities – Supervisor and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State and Municipal codes and ordinances related to water protection and commercial and industrial plumbing and piping systems.
• Knowledge of program management.
• Knowledge of principles and practices associated with assigned program area(s).
• Knowledge of fiscal planning and budget preparation and monitoring.
• Knowledge of management principles related to municipal project and program activities.
• Knowledge of City practices, policies, and procedures.
• Knowledge of supervisory and managerial techniques and principles.
• Knowledge of training principles and practices.
• Skill in handling conflict in uncertain situations.
• Skill in strategic planning and budgeting.
• Skill in oral and written communications.
• Skill in planning, coordinating, and implementing water protection programs and activities.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to deliver training to others.
• Ability to establish and maintain good working relationships with other City employees, City management, political offices, and the public.
• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.

Criminal Background Investigation

This position has been approved for a Criminal Background Investigation.

EEO/ADA

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * This position requires graduation with Bachelor’s degree from an accredited college or university with major course work in a related field, plus five (5) years of program management experience, including two (2) years of experience which were in a supervisory/management position. Experience may substitute for required education up to a maximum of four (4) years. Do you meet these minimum qualifications?

• Yes
• No

1. * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date?

• Yes
• No

1. * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?

• Yes
• No

1. * Do you have a Uniform Plumbing Code or International Code Inspectors and/or Plan Review certification, or the ability to obtain one within one (1) year?

• Yes
• No

1. * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

1. * Do you have experience in commercial plumbing?

• Yes
• No

1. * Do you have experience with the state plumbing code?

• Yes
• No

1. * Do you have experience with customer service inspections in plumbing?

• Yes
• No

1. * Do you have knowledge of federal and Texas drinking water regulations?

• Yes
• No

1. * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name.

(Open Ended Question)

Required Documents

1. Cover Letter
2. Resume