Senior Operations Technician I/II - Water Quality

Western Municipal Water District | Riverside, CA

Posted Date 3/13/2019
Description
PLEASE NOTE ASSIGNMENT LOCATION:  ARLINGTON DESALTER

Individuals within the Senior Operations Technician series can expect to perform complex duties related to the operation of District potable and recycled water systems. Incumbents utilize their leadership skills to assign, plan, and review the work of team members in partnership with the Operations Manager/Supervisor.  Incumbents will be assigned to a Department within the Operations function.
 
The Senior Operations Technician I is the advanced journey-level class in the series. Incumbents within the series assume a high level of complex duties including the use of independent judgment, decision-making, and workload planning, while providing technical and functional direction over department personnel. Incumbents at this level are required to fully understand departmental procedures.
 
The Senior Operations Technician II is the highest level in the series. Incumbents serve in the capacity of a crew leader. Incumbents perform the most difficult and responsible types of duties assigned within this series, including providing technical and functional direction over department personnel. Employees at this level have or will take extensive leadership training courses in preparation for supervisory responsibilities.
 
Incumbents within the Senior Operations Technician series report to the Operations Field Manager and provide direction to Operations Technicians I-IV employees.
 
District employees are expected to work overtime, weekends, evenings and holidays as required to accommodate the District needs, in addition to responding as a Disaster Emergency Service Worker.
 
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification
  • Develop schedules and methods to accomplish assignments ensuring department work is completed in a timely and efficient manner.
  • Provide feedback on team evaluations, recommending improvements and/or modifications.
  • Ensure services comply with applicable laws, regulations, policies, and strategic direction.
  • Develop, implement, and monitor short and long-term plans, goals, and objectives.
  • Provide oversight to Underground Service Alert markings.
  • Assist in the development of assigned department operating and capital improvement budgets, in addition, monitor the implementation of adopted budgets.
  • Lead the development, implementation, and evaluation of plans, programs, projects, and systems.
  • Ensures adherence to safety policies and procedures, while identifying appropriate safety precautions and equipment are utilized.
  • Provide and ensure new employees have proper training to perform work for their department.
  • Attend meetings to provide updates on productivity, assignments, and planned projects.
  • Provide field oversight and technical assistance to assigned department functions.
  • Inspect, operate, calibrate, and maintain light/heavy equipment linked to department functions.
  • Perform inspections and maintenance of District facilities, equipment, tools, and vehicles.
  • Monitor and utilizes the District's SCADA system as required by department or call team roles.
  • Coordination and purchase of department supplies or equipment.
  • Utilize and maintain detailed records for use in the Computerized Work Management System, ensures work orders are developed and completed accurately.
  • Maintain accurate and legible records for timesheets, workload planning, and related documents in accordance with state and federal laws, regulations, and District policies and procedures.
  • Utilize leadership skills with the ability to inspire and influence with a high level of energy, enthusiasm, and creativity coupled with a positive attitude.
  • Develop and maintain systems to track and report key performance indicators.
  • Ensure the District maintains compliance with all regulatory agencies.
  • Call Teams: Contingent upon meeting certification and experience requirements, employees may be assigned to the after hour response team to provide continuous operational services in accordance with the California Municipal Water District Act of 1911.
  • Must maintain a valid California Driver License.
 
Water Quality Team:
 
Members of this team may be assigned to different functions as needed.  Also, working hours and schedules may change with operational need.
 
The Water Quality Department is responsible for ensuring Title 17, 22, and AWWA standards are upheld. The team spans from the Murrieta area, Main system in Riverside, and the operation of the Arlington Desalter. The performance of this team is essential to providing superior water quality. Senior Operation Technicians are expected to exercise their leadership skills in the areas noted below
  • Plan, schedule, and coordinate the work of staff involved in water quality sampling, in addition to on-site chemical testing while using related field equipment or outside laboratory analysis.
  • As a member of the Water Quality team, individuals are required to maintain ability to wear respirator protection for work with certain chemicals and maintain cleanly shaven face in the sealing areas of the mask.
  • Investigate and report on customer related water quality complaints.
  • Inspect distribution facilities and reservoirs to ensure water quality standards are met.
  • Make operational decisions which will affect water demands and water quality.
  • Provide oversight and support to the Murrieta and Arlington Desalter locations.
Recycled Water Program: Leads the compliance of the program. Incumbents provide support through research, compiling data, and reports. Observes a variety of agricultural, commercial, and public use areas to ensure compliance with District and regulatory requirements regarding quantity and use of recycled water and distribution. In conjunction with the Department of Public Health, oversees shutdown testing while developing inspection and test schedules for all facilities in compliance with regulatory requirements. Provides "Use Site Supervisor" training to customers and staff for proper recycled water use.
  
Cross Connection Program: Ensures Cross Connection Specialist assists in implementation and administration of the District's backflow prevention and cross connection control program including inspecting water system installations to protect the District's public water supply from contamination; implements and enforces backflow and cross connection regulations for potable and recycled water systems; investigates, tests and inspects backflow devices for compliance with regulations; coordinates, schedules and conducts cross connection surveys of the potable or recycled water systems; reviews construction plans and plumbing specifications; provides information and assistance to other departments, contractors, engineers, developers, and the general public; and maintains a variety of records, files and documentation.
 
Arlington Desalter: Monitor plant processes and adjust flows to optimize efficiency with the operation of SCADA systems. Observes and controls processing of waste brine. Ensures permit compliance and monitors the meter reading's to ensure proper operating conditions are sustained.  Supports development of operating and CIP budget.
  • Know and understand District personnel rules, policies and labor contract provisions with the ability to exercise sound independent judgment within general policy guidelines.
  • Perform a variety of manual tasks for extended periods of time.Independently oversee and direct crews during after-hour activities and emergency response.
  • Utilize exceptional customer service and communication skills both verbally and in writing, with the ability to cultivate professional business partnerships and inspire team collaboration.
  • Think creatively and seek alternative solutions in order to produce results that benefit the District, its internal and external customers, while clearly articulating options to management and policy makers.
  • Use modern office equipment including basic computer software applications, and those related to the field of work.
  • Define and explain key processes and business requirements within the department.Make effective and engaging oral presentations clearly, logically and persuasively.
  • Highly motivated professional who is a self-starter, resourceful and able to work independently with minimum supervision.
Know and understand District personnel rules, policies and labor contract provisions with the ability to exercise sound independent judgment within general policy guidelines.

EXPERIENCE, EDUCATION, AND LICENSING/CERTIFICATION
Any combination of experience and education that provides the required knowledge and abilities is qualifying, along with the specific licenses/certifications outlined below:


 
PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS
May be required to and be medically able to wear respirator and fall protection, to be annually fit tested, confined space entry trained, and maintain facial hair such that it does not interfere with any respirator or SCBA sealing surface. Each may be required to be a member of the confined space rescue team at the sole discretion of the District.
 
The characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Physical: Employees in this position may be required to work in both an office and outside environment. Depending on department responsibilities, employees are required to use repetitive motion for keyboard use and writing; frequently grasp, reach/work overhead, hold and reach; sit for long periods of time; frequently walk, stand, squat, twist and bend; balance, stoop, kneel, crouch and crawl; occasionally climb stairs and ladders; occasionally lift and carry up to 25 pounds or 60 pounds with assistance; employees may be required to operate equipment, machinery, controls and tools; perform manual labor; constantly use overall color vision plus hand, eye, and feet coordination; and frequently hear and talk, in person and on the phone. 
 
Mental: Employees should possess the ability to speak, read, and write English, in addition to exercising math and computer aptitude as required. Employees work under pressure with frequent interruptions while communicating and interacting with a variety of District personnel, the public, and others encountered in the course of work. The ability to explain, interpret, and apply related rules, regulations, policies and procedures; and work on multiple concurrent assignments, often within tight timeframes using good business judgment is necessary.
 
Environmental: Employees occasionally work in a temperature controlled office environment subject to typical office noise and settings. The employee will primarily work outside with exposure to various weather conditions and regularly work near moving mechanical parts. The noise level is typically loud. Employees may work in confined spaces and may be exposed to fumes, vapors, dust, sewage, toxic or caustic chemicals. Employees may work in areas with poisonous plants and/or venomous or threatening animals or insects. Incumbents are expected to use principles of effective safety practices including the use of personal protective equipment in a proper and safe manner, use of preventative personal ergonomic techniques, and maintaining safe personal and common workspaces.
 
Western is a tobacco free campus prohibiting smoking and the use of smokeless tobacco products, e-cigarettes, and unregulated nicotine products in any District vehicle and building, which includes any building owned and occupied, or leased and occupied, by the District, including, Headquarters, the Operations Center, and any remote facilities owned, leased and/or operated by the District.
 
For complete job description and to apply, please visit our website www.wmwd.com
Job Category
Local Government
Career Level
Senior

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