Wastewater Operations Manager

San Francisco Public Utilities Commission | San Francisco, CA

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Posted Date 1/17/2019

Salary: $160,602.00 - $204,958.00/year

San Francisco’s Public Utilities Commission seeks a confident, results-oriented leader and manager who is passionate about the environment and public service. The ideal candidate will stay current with best practices and trends in wastewater management and lead the program to maximum efficiency so that the City and department goals continue to be met. They will also enjoy working in a fast-paced, supportive environment where collegiality, professionalism, teamwork, and an appreciation for fun are valued.


Under the general direction of the Assistant General Manager, Wastewater Enterprise (AGM, WWE) at the SFPUC, the WWE Operations Manager is responsible for directing the operation of all wastewater treatment plants and processes, pumping stations, and WWE facilities in compliance with all Federal, State and local regulations; performs responsible technical and administrative work in connection therewith; handles planning, troubleshooting and policy making for the Operations Division, and performs related duties as required. The WWE has a workforce of approximately 450 employees, with a total operating budget of $57 million.

WWE operates and maintains four treatment plants, eight major pump stations, and eleven minor pump stations in San Francisco. The WWE Operations Manager is responsible for operating these facilities under NPDES permits issued by the state, under EPA delegation; interacting with other divisions, bureaus, and City departments to coordinate efforts; coordinating operations activities with plant and pump station capital and construction projects to ensure that operations are not disrupted and regulatory requirements are met; ensuring that odor issues are minimized; promoting safe work practices; ensuring that subordinates adhere to all safety practices, policies and regulations; monitoring Division staff discipline and performance management, and overseeing WWE’s Employee Health and Safety and WWE Emergency Planning and Response Programs.   

Essential duties include, but are not limited to:

  • Organizes, plans, manages, and directs the activities of the WWE Operations Division, including monitoring the work of and coaching direct reports and other subordinates

  • Develops and implements Operations Division goals, objectives, policies, and priorities, and determines appropriate levels of service and allocation of resources to achieve timely and measurable outcomes, within budgets. Adjusts plans and programs as needed to meet emerging requirements

  • Promotes safe work practices and ensures that subordinates adhere to all safety practices, policies, and regulations, including all applicable SFPUC and Cal-OSHA policies and regulations

  • Establishes and implements the WWE Employee Health and Safety Program (in collaboration with SFPUC Health and Safety), and, the WWE Emergency Planning and Response Program

  • Monitors the efficiency and effectiveness of the activities and programs of the Operations Division, including staffing assignments, service levels, and administrative systems and identifies opportunities for improvement, and implements improvements

  • Establishes and maintains excellent relationships with the WWE Maintenance Division, WWE Engineering, WWE Planning and Regulatory Compliance Division, WWE Collection System Division other WWE Divisions, other SFPUC enterprises, divisions, and bureaus, and internal and external stakeholders to coordinate efforts


1. Possession of a bachelor’s degree in engineering, chemistry, biology, biochemistry, public administration, business administration or a closely related field; AND

2. Six (6) years of management experience (of which all must include supervisory) in wastewater or water utility: operations, planning, regulatory compliance, or engineering; AND

3. Valid California driver’s license at the time of appointment

Substitution: Additional qualifying experience as described above may be substituted for the required education on a year-for-year basis up to two (2) years.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.


The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Current Grade V Wastewater Treatment Certificate issued by the State of California is highly desirable.

  • Inspirational leadership style with the proven ability to manage organizational culture transformation.

  • Experience managing a unionized and diverse workforce in a large complex organization comparable to the size of SFPUC.

  • In-depth knowledge and understanding of current and future regulatory and environmental compliance issues.

  • Demonstrated ability and project management oversight experience of a large capital planning, project delivery and implementation process.

  • Excellent people skills and presence to work effectively with and maintain productive relationships with employees at all levels, executive management and various external stakeholders including internal city departments, local, state, and federal regulators and the community.


Applications for City and County of San Francisco jobs are only accepted through an online process.

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Equal Employment Opportunity Employer

Job Category
Local Government
Career Level

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